Riverview police receives life-saving location data for mobile callers

Since Dec. 6, 2018, Riverview Police Department dispatch is now receiving fast and accurate device e-location data for 9-1-1 calls from iPhones and Android phones version 4.0 and up via the RapidSOS NG911 Clearinghouse. 

The first and most important question in every 9-1-1 call is “What’s the location of your emergency?” Knowing the callers is the first step to dispatching life-saving emergency responders. 

Through the NG911 Clearinghouse, Riverview PD is now able to receive fast and accurate caller location data during 9-1-1 calls placed from an iPhone with iOS 12 or from Android phones version 4.0 and up. 

Riverview Police dispatch always seeks to implement 9-1-1 technology tools that will improve emergency response to their community. Recently, a 9-1-1 caller called to report that they were involved in an accident. 

The caller, who was not familiar with the area was able to be located by RapidSOS. Cars and EMS were then dispatched to the location. 

RapidSOS is a completely free solution available with no commitment to every authorized PSAP nationwide, providing invaluable information to call-takers and dispatchers as they work to send callers appropriate help quickly. 

Riverview Police Dispatch is leading the way in 9-1-1 technology to improve emergency response, said Rapid SOS CEO, Michael Martin. “We are thrilled to provide Riverview Police dispatch call-takers with the information they need to get citizens to help quickly in an emergency, saving lives, and property.” 

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